Our surveys are custom designed to ensure the collection of valid and reliable information. There are many reasons to survey your stakeholder groups including employee and stakeholder engagement, organisational culture, community or customer feedback and consultation, among others. Our surveys are delivered using a secure online platform which can be accessed on any computer or mobile device, providing a flexible and seamless participant experience.
To further support data gathering efforts and obtain rich supporting information, surveys can be followed by focus groups and/or one on one interviews with specific stakeholder groups (or used to inform survey design). These are conducted using best-practice processes and the resultant information is thematically analysed, consolidated, and compared with the results of any quantitative data collected.
Observational assessment can be used in conjunction with a range of other methods including surveys and interviews. Directly observing individuals and/or group behaviour can provide a range of comprehensive insights regarding group functioning and performance, and demonstrate whether discrepancies exist between what individuals say and actually do. This data can then be used to inform and support intervention development and action planning.
Reviews or audits of internal documentation, processes, standard operating procedures, human resource data and systems, performance, and other relevant information provide vital supporting information that creates a well-rounded and complete view of your organisation. This can highlight specific areas for improvement and then be used to further inform decision making, intervention design and action planning.